Privacy Policy

Privacy Policy

Introduction

Welcome to Louisville Self-Esteem Therapy’s online platform. We are committed to maintaining a transparent and secure environment for our users, ensuring their privacy is respected at all times. This Privacy Policy outlines how we collect, utilize, and safeguard the personal information of individuals who interact with our website (http://louisville-self-esteem-therapy.denvermentalhealthcare.com) and associated services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our main website and its subdomains.
  • Mobile applications developed by us.
  • Online services and tools provided through our platform.
  • Interactions between users and our customer support team.

Please note that this policy does not extend to third-party websites or services accessed through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy governs your interactions with us when:

  1. You sign up and use our applications or services as an authorized user.
  2. You visit any of our websites linked to this policy.
  3. You subscribe to receive communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal information, including:

  1. Account Information: Details required to create and manage your user account, such as names, usernames, and passwords.
  2. Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Banking information and investment portfolios (if provided) for financial advisory services.
  4. Purchase Information: Details of products or services purchased through our platform.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile phone numbers for device recognition and location-based services.
  6. Location Data: GPS coordinates and location history (with user consent) for personalized content and services.
  7. Feedback: Reviews, ratings, and comments provided by users to improve our services.
  8. Social Media Information: User profiles, posts, and interactions shared on social media platforms when you engage with us on these sites.
  9. Product Information: Data about the products you view, search for, or purchase, including preferences and usage patterns.

We collect this data through direct user input, automatic tracking technologies (like cookies), and information provided by third-party partners.

Cookies

We use cookies to enhance your experience on our website and for analytics purposes:

  • Strictly Necessary Cookies: Essential for navigation and functionality, ensuring secure access to member areas.
  • Preference Cookies: Remembering user preferences, such as language settings and display options.
  • Analytics Cookies: Tracking website usage to provide insights into user behavior, which helps us improve our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for the duration required by applicable laws or for legitimate business purposes. Once the data is no longer needed, we securely delete or anonymize it.

Security Measures

To protect your personal information, we have implemented robust security measures:

  • Encryption: Secure data transmission and storage using SSL/TLS encryption protocols.
  • Secure Third-Party Processing: Engaging trusted third-party service providers who adhere to strict privacy standards.

Children’s Privacy

We do not intentionally collect or store personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately, and we will take prompt action to rectify the issue.

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data while we verify or dispute any concerns you may have.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from biased treatment when exercising your privacy rights.

To exercise these rights or make data-related inquiries, please contact our Privacy Team at contact@louisville-self-esteem-therapy.denvermentalhealthcare.com or through written correspondence to the address provided on our website.

Changes to Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be effectively immediately upon posting on our website, and we encourage users to review it regularly.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or feedback, please reach out to our team:

  • Email: contact@louisville-self-esteem-therapy.denvermentalhealthcare.com
  • Postal Address: [Provide the address]